South West Trains – The Pain That Keeps On Giving!

South West Trains – The Pain That Keeps On Giving!

As you must know by now, there are severe reductions to the South West Trains service from stations throughout Surrey into Waterloo from August the 5th to the 28th:

“During this time, we will not be able to run as many trains as usual.  There will be significant reductions in services for some stations and a small number will be closed”

We have now published final timetable details for affected routes, if your station isn’t mentioned below please don’t assume it is unaffected and check the South West Trains Resource Links section at the bottom of this post.

How is your local station affected?

The train times we have detailed below are from the full and final timetable and cover Monday to Friday – morning from 06:00 to 10:00 and afternoon/evening from 16:00 to 20:00.

We have also attached a number of downloadable ‘pocket timetables’ covering the station and route of your choice!

Click on your station name to jump to the relevant section for full details!

Station Finder

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Station Map

Station Finder and link to Final Timetable

Which stations will be closed?

Which stations will be ‘exceptionally busy’?

Which stations will be ‘busier then usual’?

Which stations are unaffected?

FAQ’s

South West Trains Resource Links

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Station Map


Red: These stations will be closed

Orange: These stations will be exceptionally busy

Yellow: These stations will be busier then usual and have fewer services

Green: These stations are open and services will remain the same but trains are likely to be busier

 

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Which stations will be closed?


“The following stations will be closed for some or all of this period”:

Chessington South
Chessington North
Tolworth
Malden Manor

No trains will operate between Chessington South and Malden Manor between 5-28 August 2017.

During this time, an enhanced rail replacement bus service will call at these stations and carry passengers to Worcester Park for travel towards London. Your journey will be extended by up to 45 minutes.

The works taking place will allow longer 10-carriage trains to serve the Chessington line from December 2017.

Norbiton

Passengers are advised to travel from alternative nearby stations, including Kingston and New Malden, or by alternative transport.

During the planned works, roads in the surrounding area will be busier. Local buses to Kingston and New Malden will also be busier than usual. Please plan ahead and allow extra time for your journey.

Earlsfield

Between 5-28 August 2017 inclusive, no trains will call at Earlsfield station on weekdays, in either direction, during the mornings and evenings.

Therefore, the station will be closed until 1000 and again from 1630 to 1930.

Trains will stop at Earlsfield in both directions between 10.00am and 16.30pm and after 19.30pm.

Queenstown Road

No trains will call at Queenstown Road between 5-28 August 2017.

Passengers are advised to use nearby alternative stations, or by alternative transport.

During the planned works, roads in the surrounding area will be busier. Local buses and alternative stations will also be busier than usual. Please plan ahead and allow extra time for your journey.

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Which stations will be ‘Exceptionally Busy’?


This is where the fun will start for most of us…

“These stations will be exceptionally busy and will likely have significantly fewer trains”

Weybridge
Walton on Thames
Hersham
Esher
Surbiton

This is the ‘advice’ from the South West Trains website:

Significantly fewer trains will call at this station from 5-28 August 2017 inclusive.

As a result:

  • You may be asked to queue outside the station
  • The train you usually catch may not be running
  • Services will be much busier than usual
  • Your journey may take longer
  • You may not be able to board the first train when you arrive

 

The train times detailed below are from the full and final timetable and cover Monday to Friday the morning from 06:00 to 10:00 and afternoon/evening from 16:00 to 20:00

PLEASE NOTE: We have only included DIRECT services. There may be other routes available with changes. You can check here: South West Trains Resource Links

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Weybridge

Peak hours departures to and from Weybridge station will be reduced from 5 trains per hour to 4 but with substantially increased journey times.

You can download this as a mini ‘pocket timetable’ here:

Weybridge to Waterloo – Monday to Friday

Walton on Thames

Morning peak hours departures from Walton on Thames station will be reduced from 5 trains per hour to 4.

Evening Peak hours departures (described as “departures from London Waterloo between 1730 – 1829”) arriving at Walton on Thames will remain at 4 per hour.

You can download this as a mini ‘pocket timetable’ here:

Walton-on-Thames to Waterloo – Monday to Friday

Hersham

Morning peak hours departures (described as “arrivals at London Waterloo between 0800 – 0859” from Hersham station will be reduced from 5 trains per hour to 2.

Evening Peak hours departures (described as “departures from London Waterloo between 1730 – 1829”) arriving at Hersham will be reduced from 4 trains per hour to 2.

You can download this as a mini ‘pocket timetable’ here:

Hersham to Waterloo – Monday to Friday

Esher

Morning peak hours departures (described as “arrivals at London Waterloo between 0800 – 0859” from Esher station will be reduced from 5 trains per hour to 2.

Evening Peak hours departures (described as “departures from London Waterloo between 1730 – 1829”) arriving at Esher will be reduced from 4 trains per hour to 2.

You can download this as a mini ‘pocket timetable’ here:

Esher to Waterloo – Monday to Friday

Surbiton

Morning peak hours departures (described as “arrivals at London Waterloo between 0800 – 0859” from Surbiton station will be reduced from 10 trains per hour to 8.

Evening Peak hours departures (described as “departures from London Waterloo between 1730 – 1829”) arriving at Surbiton will be reduced from 10 trains per hour to 8.

You can download this as a mini ‘pocket timetable’ here:

Surbiton to Waterloo – Monday to Friday

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If you would like train times outside of these windows you can find them here: 

https://www.southwesttrains.co.uk/plan-your-journey/planned-improvements/wswupgrade/faq2/

 

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Which stations will be ‘busier then usual’?


The next category down are stations that South West Trains describes as being “..busier than usual and have fewer services.”

Due to the number of stations on the South West Trains rail network impacted under this category we are only covering the more local stations here, if the station you are interested in is not mentioned please check here for more details:

https://www.southwesttrains.co.uk/wswupgrade

West Byfleet
Byfleet & New Haw
Cobham & Stoke D’Abernon
Oxshott
Claygate
Hinchley Wood

Fewer trains than usual will call here between the 5 and 28 August 2017 inclusive.

As a result:

  • The train you usually catch may not be running
  • Services will be busier than usual
  • Your journey may take longer

West Byfleet

Morning peak hours departures (described as “arrivals at London Waterloo between 0800 – 0859” from West Byfleet station will be reduced from 5 trains per hour to 2.

Evening Peak hours departures (described as “departures from London Waterloo between 1730 – 1829”) arriving at West Byfleet will be reduced from 5 trains per hour to 4.

You can download this as a mini ‘pocket timetable’ here:

West Byfleet to Waterloo – Monday to Friday

Byfleet & New Haw

Morning peak hours departures (described as “arrivals at London Waterloo between 0800 – 0859” from Byfleet & New Haw station will be reduced from 4 trains per hour to 2.

Evening Peak hours departures (described as “departures from London Waterloo between 1730 – 1829”) arriving at Byfleet & New Haw will be reduced from 4 trains per hour to 2.

You can download this as a mini ‘pocket timetable’ here:

Byfleet & New Haw to Waterloo – Monday to Friday

Cobham & Stoke D’Abernon

Morning peak hours departures (described as “arrivals at London Waterloo between 0800 – 0859” from Cobham & Stoke D’Abernon station will be reduced from 3 trains per hour to 2.

Evening Peak hours departures (described as “departures from London Waterloo between 1730 – 1829”) arriving at Cobham & Stoke D’Abernon will be unchanged remaining at 2 per hour.

You can download this as a mini ‘pocket timetable’ here:

Cobham to Waterloo – Monday to Friday

Oxshott

Morning peak hours departures (described as “arrivals at London Waterloo between 0800 – 0859” from Oxshott station will be reduced from 3 trains per hour to 2.

Evening Peak hours departures (described as “departures from London Waterloo between 1730 – 1829”) arriving at Oxshott will be unchanged remaining at 2 per hour.

You can download this as a mini ‘pocket timetable’ here:

Oxshott to Waterloo – Monday to Friday

Claygate

Morning peak hours departures (described as “arrivals at London Waterloo between 0800 – 0859” from Claygate station will be reduced from 3 trains per hour to 2.

Evening Peak hours departures (described as “departures from London Waterloo between 1730 – 1829”) arriving at Claygate will be unchanged remaining at 2 per hour.

You can download this as a mini ‘pocket timetable’ here:

Claygate to Waterloo – Monday to Friday

Hinchley Wood

Morning peak hours departures (described as “arrivals at London Waterloo between 0800 – 0859” from Hinchley Wood station will be reduced from 3 trains per hour to 2.

Evening Peak hours departures (described as “departures from London Waterloo between 1730 – 1829”) arriving at Hinchley Wood will be unchanged remaining at 2 per hour.

You can download this as a mini ‘pocket timetable’ here:

Hinchley Wood to Waterloo – Monday to Friday

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Which stations are unaffected


This is a significantly smaller list, if you live in either Thames Ditton or Hampton Court –  Happy Days your timetable will remain the same!

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South West Trains FAQ’s


Will passengers receive compensation?

We are currently working with the Department for Transport on this subject. As soon as further information is available we will inform passengers.

If platforms 1-4 are being extended, why are you closing platforms 1-9?

In order to extend platforms 1-4, we must also carry out the following works:

  • Install new track on the approaches to platforms 1-8
  • Realign and rebuild the far ends of platforms 5-8
  • Provide access for the required machinery to carry out the works

What will you do to manage passenger numbers at stations and on trains?

There are occasions when we may temporarily change the way passengers enter or leave a station, or board trains in order to safely manage the numbers of passengers.

Will there be special measures put in place at stations?

There will be queuing systems in place at some of our stations during August 2017. This is put in place to manage the number of people entering the station and waiting on platforms to stop these areas becoming overcrowded. It is safer for passengers to temporarily wait outside stations than allowing stations and platforms to become overcrowded.

Will longer trains be in service as soon as the August works are finished?

There will be some further work required to allow longer trains to use platforms 1-4 at London Waterloo after the works in August have finished. These works will take place at weekends and more detailed information will be available closer to the time.

Longer 10-carriage trains on suburban routes will come into service with the start of the new timetable in December 2017.

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South West Trains Resource Links


There are a number of different pages, resources and downloads on the South West Trains website we have attempted to curate as much useful information as possible into this single page but please do check the following links for more detailed information:

https://www.southwesttrains.co.uk/wswupgrade

https://www.southwesttrains.co.uk/plan-your-journey/planned-improvements/wswupgrade/faq/

https://www.southwesttrains.co.uk/plan-your-journey/planned-improvements/wswupgrade/faq2/

https://www.southwesttrains.co.uk/plan-your-journey/timetables/print-your-own-timetable/

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