26th March 2020
This information reflects the Prime Minister’s statement of 23 March explaining enhanced restrictions on movement.
Information on all our services is available on our website. You can also pay for any services through our website.
Due to the latest Government advice regarding COVID-19 (Coronavirus), we have made the following changes to services.
Please also note the information about our open spaces.
The following have been cancelled until further notice:
Children and family events (including countryside and museum events)
Council meetings, including planning committee meetings
Dementia services – social groups and sitting service. Support will be provided through welfare phone checks for carers who use this service.
Easter Shout! holiday activities (full refunds will be given on existing Easter Shout! bookings.)
Food hygiene course: the next in-house food hygiene course, but e-learning courses are still available.
Healthy walks and cycle rides
Open spaces bookings: Existing and new bookings on Elmbridge open spaces, including football pitch and cricket square hire, bootcamps, filming and public events
Royston Pike lectures
Surrey Youth Games training sessions and the weekend Games
Voluntary Sector Forum
The following facilities are currently closed until further notice:
Centres for the Community
Civic Centre – closed to the public
Halls – Playhouse, King Georges Hall, Vine Hall, Elmgrove
Xcel Leisure Complex
All sporting fixtures and training have now been postponed by the sports governing bodies. For more information do not hesitate to contact your local sports clubs directly.
There are some service delivery changes in place for:
Care and Repair Elmbridge (CARE)
Green spaces maintenance
Green spaces car park opening hours
Housing services (homeless prevention/advice, social and supported housing, private rented sector, temporary accommodation)
Licensing – alcohol and entertainment licences
Licensing – Taxi and private hire licences
Licensing – Street and house-to-house collections
Meals on wheels
Parking: charges suspended on all council car parks until 14 April
Community Infrastructure Levy: funding boards due to held in June have been cancelled.
We have had no reports of disruption to the waste collection service.
Anyone in self isolation should refer to guidance on waste disposal.
We have agreed to provide £10,000 which will be shared between the three local food banks to help their support of vulnerable people at this unsettling time.